Terms of service

Terms of Service

OVERVIEW

Welcome to Avulife. Throughout these Terms of Service, the words “Avulife”, “we”, “us”, and “our” refer to Avulife.

Avulife operates this online store and website, together with the information, content, features, tools, products, and services made available through the website (collectively, the “Services”).

Our online store is hosted and powered by Shopify, which provides the technology that enables us to offer our Services to customers.

These Terms of Service (“Terms”), together with any other policies or guidelines referenced within them, establish the rules governing your access to and use of our Services.

Please read these Terms carefully before using our website or placing an order. They include important provisions concerning your legal rights, warranties, and limitations of liability.

By accessing, browsing, or using any part of our Services, you acknowledge that you have read, understood, and agreed to these Terms and our Privacy Policy. If you do not accept these Terms, you should not access or use the Services.


SECTION 1 – ACCESS AND ACCOUNT

By accepting these Terms, you confirm that you have reached the legal age of majority applicable in your state, province, or country of residence.

If you allow a minor under your supervision to access or use the Services through a device that you own, purchase, or control, you confirm that you have provided the appropriate permission for such use.

Certain features of the Services, including purchasing products, may require you to provide information such as your email address, billing information, payment details, and delivery address.

You agree that all information submitted to Avulife will be accurate, complete, and kept up to date. You also confirm that you are authorized to provide the information and use the selected payment method.

You are responsible for maintaining the confidentiality of any account credentials associated with your account and for activities carried out through that account.

Accounts may not be sold, transferred, assigned, or otherwise made available to another person or entity.


SECTION 2 – PRODUCTS AND PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, specifications, and photographs presented on our website accurately represent the products offered.

However, the colors and visual appearance of products may differ depending on your monitor, smartphone, tablet, browser, display settings, or other device characteristics.

We do not guarantee that the appearance of a product on your device will be an exact representation of the physical item.

Product descriptions, specifications, availability, and other information may be updated or changed at any time without prior notice.

Avulife may also discontinue products or restrict the quantity of products available for purchase when necessary.


SECTION 3 – ORDERS AND PURCHASES

When you submit an order through our website, you are making an offer to purchase the selected products under the applicable terms.

Avulife reserves the right to accept or decline an order when permitted by applicable law.

An order becomes accepted once we issue the applicable order confirmation and the required payment has been successfully authorized or completed.

Returns, refunds, and exchanges are governed by our applicable Refund & Return Policy and any mandatory consumer rights that apply to your purchase.

By placing an order, you confirm that the products are being purchased for personal or household use and not for unauthorized resale or commercial distribution.


SECTION 4 – PRICES, PROMOTIONS AND BILLING

Product prices, discounts, promotional campaigns, and other commercial offers may be changed or withdrawn at any time, subject to applicable law.

Unless specifically stated otherwise, additional amounts such as applicable taxes, shipping charges, customs duties, import fees, or other charges may apply depending on the destination and circumstances of your order.

When completing a purchase, you agree to provide valid and accurate billing and payment information.

You authorize the applicable payment provider to process the amount shown during checkout using the payment method you have selected.

The price applicable to your purchase is the price presented at the time the order is submitted, subject to any applicable correction or cancellation rights.


SECTION 5 – SHIPPING AND DELIVERY

Any shipping or delivery timeframes shown on our website are estimates and should not be understood as guaranteed delivery dates unless expressly stated otherwise.

Delivery may be affected by circumstances outside our reasonable control, including carrier delays, customs procedures, severe weather, public holidays, or other unforeseen events.

Avulife will handle shipping in accordance with our Shipping Policy and applicable consumer protection legislation.

Nothing in these Terms is intended to exclude or restrict any mandatory legal rights concerning delivery, risk, or responsibility for goods.

For further information about processing, shipping, tracking, and delivery, please consult our Shipping Policy.


SECTION 6 – INTELLECTUAL PROPERTY

Unless otherwise indicated, the content made available through the Services, including text, photographs, graphics, logos, layouts, designs, software, and other materials, belongs to Avulife, its affiliates, or the applicable licensors and is protected by intellectual property laws.

You may access and use the Services for your personal and non-commercial purposes.

You may not reproduce, copy, modify, distribute, publish, sell, exploit, or otherwise use our content without appropriate authorization, except where permitted by applicable law.

All rights not expressly granted under these Terms remain reserved by Avulife and the relevant rights holders.

The Avulife name, logos, visual elements, designs, and related branding are owned by Avulife or their respective rights holders.

Shopify names, logos, and trademarks belong to Shopify. Other trademarks appearing through the Services belong to their respective owners.


SECTION 7 – THIRD-PARTY TOOLS

From time to time, we may make certain tools or services provided by third parties available through our website.

These third-party tools may be offered on an “as is” and “as available” basis and may be subject to additional terms imposed by the relevant provider.

To the extent permitted by applicable law, Avulife does not provide independent warranties regarding third-party tools and is not responsible for matters arising solely from your use of those external services.


SECTION 8 – THIRD-PARTY WEBSITES AND LINKS

Our Services may contain links, integrations, or references to websites and services operated by third parties.

These external websites are independent from Avulife, and we do not control their content, policies, security, availability, or business practices.

If you choose to access a third-party website through a link provided on our Services, you do so at your own discretion and should review that website's applicable terms and privacy policies.


SECTION 9 – SHOPIFY PLATFORM

Our online store is operated using Shopify's commerce platform.

Although Shopify provides the technology and infrastructure that supports our online store, purchases made through Avulife are transactions between the customer and Avulife.

Shopify is not the seller of products purchased from Avulife and is not responsible for the products, order fulfillment, returns, refunds, or other matters relating to transactions between you and Avulife, except where applicable law provides otherwise.

By using our store, you acknowledge the respective roles of Avulife and Shopify in connection with the Services.


SECTION 10 – PRIVACY

Information collected through your use of our Services is handled in accordance with our Privacy Policy.

Our Services also rely on Shopify's platform, and certain information may be processed by Shopify in accordance with its own privacy practices.

For more information, please review:

Shopify Privacy Policy

Our own Privacy Policy provides additional information about how Avulife handles personal information.


SECTION 11 – FEEDBACK AND SUBMISSIONS

If you voluntarily provide Avulife with feedback, suggestions, ideas, reviews, comments, or other submissions, you grant Avulife a worldwide, perpetual, irrevocable, royalty-free license to use, reproduce, adapt, publish, distribute, and display that content for lawful business purposes.

You remain responsible for the content you submit.

You represent that your submission is lawful, does not contain misleading information, and does not violate or infringe the intellectual property, privacy, or other rights of another person or entity.


SECTION 12 – ERRORS AND INFORMATION CORRECTIONS

Occasionally, information displayed through our Services may contain typographical errors, inaccuracies, omissions, or outdated information.

Avulife reserves the right to correct, update, or modify inaccurate information when necessary.

Where permitted by applicable law, we may also cancel or modify an order if it was placed based on a material error in product information, pricing, availability, or other relevant details.

We may make such corrections or changes without prior notice.


SECTION 13 – PROHIBITED ACTIVITIES

You agree to use the Services only for lawful purposes and in accordance with these Terms.

You must not use our website or Services to:

  • Violate applicable laws or regulations.

  • Infringe intellectual property or other legal rights.

  • Submit fraudulent or misleading information.

  • Transmit malicious software, code, or harmful material.

  • Send spam or engage in unauthorized communications.

  • Attempt to gain unauthorized access to our systems or accounts.

  • Interfere with the operation, security, or functionality of the Services.

  • Engage in activity that could damage Avulife, our customers, service providers, or the Services.

Avulife may restrict, suspend, or terminate access to the Services where we reasonably believe these Terms have been violated, subject to applicable law.


SECTION 14 – TERMINATION

We may restrict, suspend, or terminate your access to some or all of the Services where permitted by applicable law, including where you breach these Terms.

Where appropriate, we may take such action without prior notice.

Any provisions that are intended by their nature to remain effective after termination will continue to apply, including provisions concerning intellectual property, liability, applicable rights, and other obligations that should reasonably survive termination.


SECTION 15 – DISCLAIMER OF WARRANTIES

The Services are provided for general informational and commercial purposes.

To the maximum extent permitted by applicable law, your use of the Services is at your own risk.

We do not guarantee that access to the Services will always be uninterrupted, error-free, secure, or available at all times.

Nothing in these Terms is intended to exclude, limit, or override any warranty, guarantee, consumer protection, or other legal right that cannot lawfully be excluded or restricted under the laws applicable to your purchase or use of the Services.